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Privacy Policy

Who we are

This website was build and designed by Rex Lampier, who is the principal consultant for LS Principals. Although this site is not owned by LSP, we apply the same data protection and privacy levels you would expect from a company.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We don’t allow image or other files to be uploaded to this site, and any custom avatars associated with the profile you use for comments and reviews are your own. To the best of our knowledge they are not stored on our servers.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

The contact forms do not store the messages, but simply send your message on to us. That information is protected from our web server to the recipient server using TLS v1.2. Once your message (inc. your name and email address) arrives, we read it and determine if you wanted us to respond to you.

If you’ve asked us to add a new firm, we take a note of the firm – likely reply to your email to say thanks – and delete your message from our servers.

In all other cases we only keep your message as long as it takes to resolve whatever query you’ve sent us.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We use a verification service provided by Rebusify, and that also helps us ensure that we get more genuine reviews. You can see our imprint on Rebusify here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

However if you post a review on this public website we reserve the right to retain your review data, even if we are required to anonymise the reviewer data.

You’re welcome to send us a subject access request (SAR) at any time using the contact forms available. We’re happy to provide PGP keys and verify if you’d prefer to use encrypted email for your SAR (and subsequent conversations).

Where we send your data

Visitor comments may be checked through an automated spam detection service (Akismet), but are otherwise not shared with anyone else.

We avoid Google reCaptcha as this has privacy implications, and we do not use ad services, trackers or other external analytics services.

Your contact information

As we’ve already said, we do not share your contact information outside of any communication you initiate with us. Your email address is a required field of any review, and we may contact you if we want you to clarify anything in your review.

We do not share any review meta-data with anyone, but your review (and your name) is public, once the review is published.

Additional information

How we protect your data

The data supporting this site us held in a European data centre, and is stored on a fully encrypted storage medium. The information is restricted so that it is only accessible directly by us, or by specific parts of this website.

What data breach procedures we have in place

If we discovered a breach on our systems, we would ascertain the extent of the breach first. If that assessment concludes that your user data is impacted, we would write to you to apologise and explain what has happened.

We would also explain what the likely impact of this is, and how you might be able to protect yourself from any further malicious activity. Please get in touch if you’d like to know more about this process, but for security reasons we’re not going to explain how we would identify and contain a breach.

What third parties we receive data from

We do not collate any information from 3rd parties during the course of providing this review site; however if we feel a review is particularly significant we may ask for some verification from the firm involved. We will never disclose your details – or any parts of the review which may be used to identify you – to that firm.

What automated decision making and/or profiling we do with user data

Your comments are subject to an anti-spam review, and all reviews are subject to a non-invasive humanity test. We do not perform any other profiling on individuals.

Some aggregation is done (you can see it on the footer of the main page) which shows the average reviews for all firms across the site. No user-specific information is included in this calculation.